Effective Date: May 23, 2025

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of services provided by Rosanova Holdings LLC (“we,” “our,” or “us”). By accessing our website or entering into a service agreement with us, you agree to be bound by these Terms and all applicable laws and regulations.

2. Scope of Services

Rosanova Holdings LLC provides business consulting, strategic planning, and management services to clients under individually scoped agreements. All services are customized and described in a mutually agreed-upon written agreement or proposal. No guarantees of specific outcomes or results are made unless explicitly outlined in writing.

3. Payment Terms

All invoices must be paid according to the terms stated in your service agreement or invoice (typically net 10 or net 30). Late payments may incur interest charges at a rate of 1.5% per month or the maximum allowed by law.

We reserve the right to suspend or terminate services due to non-payment or repeated delays in payment.

4. No Refunds

All payments made are non-refundable unless otherwise stated in writing. Please refer to our Refund & Return Policy for more information.

5. Intellectual Property

Any original content, strategies, reports, templates, or documentation developed by Rosanova Holdings LLC remains our intellectual property unless otherwise specified in your agreement. Clients receive a limited, non-transferable license to use deliverables solely for internal purposes.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information exchanged during the engagement. This includes but is not limited to financial data, trade secrets, client records, and business strategies.

7. Disclaimers

All services are provided “as is” without warranties of any kind, express or implied. We do not guarantee any specific financial or operational outcome. Rosanova Holdings LLC is not liable for any indirect, incidental, or consequential damages resulting from use of our services.

8. Limitation of Liability

Our liability shall not exceed the amount paid by you for the services provided in the three months preceding the claim. This limitation applies to all causes of action, including breach of contract, negligence, and other tort claims.

9. Governing Law

These Terms are governed by the laws of the State of North Carolina. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Mecklenburg County, North Carolina.

10. Dispute Resolution and Chargebacks

Before initiating any legal action or financial dispute (e.g., chargebacks), you agree to first contact us at info@rosanovaholdings.com to attempt a resolution.

Unauthorized chargebacks or payment disputes without prior notice may result in account suspension and legal action.

11. Changes to Terms

We may update these Terms at any time. Any changes will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of the revised Terms.

12. Contact

If you have any questions about these Terms, please contact us:

Email: infot@rosanovaholdings.com.